Enhancing Human Performance in Complex Socio-Technical Systems
H2020 Project ENHANCE
Rapid technological development within the maritime industry has improved efficiency, productivity, and safety. However, this advancement is creating increasingly complex socio-technical systems, for which training has left human operators ill-prepared. Over 75% of all maritime accidents are attributed to human error, and smaller crews are handling more complex tasks. If safety is to be maintained or improved, it is vital to equip a crew with the skills needed to manage them effectively. ENHANCE specifically investigates these issues for maritime applications by utilizing knowledge sharing between process and maritime industries. It brings together the academic and industrial expertise of engineers, psychologists, human factors specialists and operators from 7 countries to generate solutions to cope with technological development. University of South-Eastern Norway is the coordinator of this project.